The unplayable error code 0xc00d36e5 is a common problem, particularly when you play her video document with home windows Media Player. This article gives comprehensive information ~ above the reasons and fixes for 0xc00d36e5 error. MiniTool Partition magician can aid you deal with to more errors on partition/hard journey in Windows.

You are watching: Item is unplayable please reacquire the content

Some home windows Media Player customers complain the the video files cannot be played and also the error code 0xc00d36e5 come up every the time. Just as the adhering to user says:

“The code "0xC00d36e5" come up and it claims that the video clip is unplayable. Have the right to anyone aid me obtain these videos come work, I"m rather desperate.”

If friend encountered the same difficulty when you try to play your video clip files, don’t panic! This article is composed to aid you fix this error by yourself.

Reasons because that error password 0xc00d36e5

Before taking activity to deal with the error, you require to number out the probable factors for this unplayable error at first.

If you download the video paper incompletely, you might not play the with ordinary media players.The video record itself might be corrupt.The storage journey (such as USB) of the video record may it is in corrupt.The video paper may be not compatible with the media player.If you have installed one anti-virus or other applications, they may cause software problem on her PC bring about error code 0xc00d36e5.Your system papers maybe not effectively configured or corrupt.

These space the main factors behind fault code 0xc00d36e5.

As you have actually learned about the reason for the error, it’s time to take measures to solve 0xc00d36e5.

Make sure very first that your video has been download completely, then take on the adhering to methods on how to fix 0xc00d36e5 error.

Fix 1. Include Your Video document to an additional Storage Drive

External storage machine like USB journey is a an excellent choice for customers to store big video files. Yet there could be errors prefer 0xc00d36e5 when trying to play video clip from corrupted exterior storage devices.

When you accomplish this problem, just include the video document to an additional USB drive, or girlfriend can directly copy the record to the desktop of PC and play from there.


Fix 2. Beat the video clip on an additional Media Player

Windows Media Player cannot assistance many video formats uneven you download extra codec packs. If you encounter error code 0xc00d36e5 for video formats, just shot another media player. If the video clip cannot be play on any kind of player, the chances are the the video file is corrupt and you have the right to see the following method.

Fix 3. Repair the Corrupt video clip File

Corrupt video clip files can additionally cause this error. At this time, you must repair the corrupt video file with the aid of a third-party video repairer. Discover a suitable program top top the internet and also use its function to settle the corrupt video clip file. Then, you can play that on your player again.

Fix 4. Transform the video to an additional Supported Format

Considering the the paper types supported by windows Media Player room limited, you can try to transform your video to one more supported format. There room many video converters online, pick reliable one to carry out the conversion. As soon as it’s done, conserve it on your PC and play the again, it need to be playable this time.

Fix 5. Run SFC Scan and also DISM Command

Corruption in system papers can result in this issue as well. SFC scan have the right to be performed to solve this problem. To run SFC, you need open Command Prompt first, then go into the command sfc/scannow to begin repairing and scanning process.

Note: You need to run Command Prompt as Administrator to usage the sfc utility, or you will receive an error post after entering the command.



Then, restart her computer and see whether the video can be played.

If not, you must run DISM Command. Go into the command in CMD: DISM /Online /Cleanup-Image /RestoreHealth, wait till the procedure finishes and also do SFC scan again.

Fix 6. Clean boot on her PC

Clean boots is a method to detects and also fixes the apps to run in the background avoid playing your video. Perform as the following steps:

Step 1: Type msconfig in Run home window to open device Configuration.

Step 2: choose Selective startup under General tab.

Step 3: examine Load device services and Use original boot configuration.


Step 4: Under Services tab, inspect Hide all Microsoft services and also click Disable all. Finally, click OK come confirm and restart Windows.


Have you solved 0xc00d36e5 error utilizing the above methods? don’t forget come share the remedies to 0xc00d36e5 through your friends!



Amanda monitor us

Position: Columnist

Amanda has been working as English editor for the MiniTool team because she was i graduated from university. She enjoys sharing efficient solutions and also her very own experience to help readers solve various problems with computers, dedicated to make their tech life much easier and more enjoyable.

See more: Error: Attempt To Use Zero-Length Variable Name, Error : Attempt To Use Zero

She has published countless articles, covering areas of data recovery, partition management, decaying backup, and etc. In order come provide more useful tips and information, she is still cursed to increase her technological knowledge.